Macintosh FAQ, InFocus Macintosh Frequently Asked Questions

Q: How do I need to connect my Power Mac or Mac mini to an InFocus projector?

A: 1. Refer to the chart below to find out if you need additional cabling to use the InFocus projector with your computer. 2. Connect your computer to the cable provided with your InFocus projector. 3. The computer should automatically detect the projector and display your computer image. 4. Make sure the resolution is set to the native resolution of the projector. The refresh rate must be between 60-85Hz. Model Monitor Out on Computer VGA Adapter Required * Optional Digital Cable ** Power Mac G3(blue) Analog VGA None required None required Power Mac G4 (some G4s have both DVI and VGA connectors) Analog/Digital DVI-I DVI-I to VGA(Apple Part# M8754G/A ) InFocusPart# SP-DVI-D(M1 to DVI-D) Power Mac G4 (some G4s have both DVI and VGA connectors) Analog VGA None required None required Power Mac G4 (Cube) Analog VGA None required None required Power Mac G5(Cube) Analog/Digital DVI-I DVI-I to VGA(Apple Part# M8754G/A ) InFocusPart# SP-DVI-D(M1 to DVI-D) Mac mini Analog/Digital DVI-I DVI-I to VGA(Apple Part# M8754G/A ) InFocusPart# SP-DVI-D(M1 to DVI-D) * The required adapter should be included with your computer's accessory kit, but can also be purchased through your local authorized Apple reseller.** For computers with a DVI-I port, you get the best image quality by using the Apple or InFocus DVI cable. If you use the optional digital cable, you do not need to use the VGA adapter. All projectors may not support digital. Check your projector documentation for support. The InFocus cable can be purchased through the InFocus Accessories Store (US and Canada) or through your InFocus reseller.

Q: The image is cut in half or is cropped on one side.

A: Make sure the resolution is configured according to the native resolution of the projector. Refresh rate should be set between 60 Hz to 85 Hz. Go to Apple Menu > System Preferences > Displays to change the resolution and refresh rate. (The actual screen may vary, depending on which operating system and computer model you have.)

Q: How do I need to connect my iMac to an InFocus projector?

A: 1. Connect the computer to the InFocus projector with the appropriate cabling. (See chart below)2. Turn on the projector first and then the computer.The computer should automatically detect the projector and display the computer image.3. If the image does appear, or if you already have the laptop turned on, unplug the VGA adapter from the laptop and then plug it back in. The image should appear within a few seconds. You can also go to Apple Menu > System Preferences > Display, and then select Detect Display.There are a number of variations of the iMac. Refer to the table below to find out which cable you need:

Model	Monitor Out on Computer	Adapter Required *
iMac G5 Flat Panel	Mini-VGA	Mini-VGA to VGA (Apple Part# M8639G/A)
iMac G4 Flat Panel (700Mhz - 1.25Ghz)	Mini-VGA	Mini-VGA to VGA (Apple Part# M8639G/A)
iMac CRT (350-700Mhz)	Analog VGA	None required
iMac CRT (233-333Mhz)	No Monitor Out	Not compatible with InFocus projectors

* Adapter required should be included with your computer's accessory kit, but can also be purchased through your local authorized Apple reseller.

Q: The projector remote will not let me control the Keynote presentation?

A: A Keynote presentation responds to a mouse click to advance slides. If your remote has mouse functionality (i.e. Conductor, Executive Plus remote) and you have the USB cable connected between the projector and computer, you can control your presentation with the remote. If your remote has only PowerPoint functionality (i.e. backward/forward, next/previous buttons), then you can't control the presentation with the remote. In this case, you need to purchase a third-party wireless mouse or use your keyboard/mouse.

Q: What Macintosh operating systems are compatible with the InFocus projectors?

A: InFocus projectors are compatible with the Mac OS 8, 9 and 10, including Panther and Tiger

Q: Can I upgrade the projector software with a Macintosh computer?

A: Unfortunately, there are no Macintosh upgrade utilities available to upgrade your projector software. If you would like to upgrade your projector software, you will need upgrade with a Windows-based PC.

Q: I am playing a DVD on my laptop, but the projector displays a blank screen.

A: Most Apple laptops will allow you to display your laptop screen and projector at the same time. Some PowerBook G4 computers may have choppy video or sound by playing a DVD on both the laptop and projector. To achieve the best performance with your PowerBook G4, put your computer into "clamshell mode". Clamshell mode is when your laptop screen is closed and video is only projecting on the external display device such as your projector. To go into clamshell mode, follow these steps:

Shutdown the PowerBook.
Connect the projector to the PowerBook with the appropriate VGA/DVI cable and/or adapter.
Turn on the projector.
Turn on the PowerBook.
As soon as the screen lights up (before you see the Happy Mac face), close the lid entirely.
Watch the Apple on the lid (which usually lights up).
When the light goes out, open the lid back up.Your computer image should be displayed on the projector, but not on your laptop screen.

Q: The projected image only displays the background without any icons.

A: If you only see a background without any icons, you have Extended Desktop enabled. This means that half of your desktop will be on your laptop and the other half will be on the projector. Typically, the computer defaults to Video Mirroring each time you turn it on.

To enable Video Mirroring, go to Apple Menu > System Preferences > Displays.
Under the Arrange Tab, enable Mirror Displays or drag one monitor over each other. (The actual screen may vary, depending on which operating system and computer model you have.)
If you have a PowerBook G4, the mirror mode can often be enabled by pressing the F7 key on the top of the keyboard.

Q: The image on the computer monitor and/or projection screen flickers.

1. If you are using a laptop, always use AC power instead of the battery. 2. Make sure the resolution is configured according to the native resolution of the projector. Refresh rate should be set between 60 Hz to 85 Hz. Go to Apple Menu > System Preferences > Displays to change the resolution and refresh rate. (The actual screen may vary, depending on which operating system and computer model you have.)

NOTE: Some computers have locked refresh rates based on the resolution that is being displayed. Check with Apple Technical Support if you are unable to change your refresh rate. If the refresh rate is above 85Hz, it may result in an unstable or unclear image.

Q: Where do I download the Macintosh drivers for the InFocus projector?

A: Our projectors do not require special drivers to be used with Macintosh computers. All necessary drivers (display and mouse) are included with your Macintosh operating system.

Q: Is there a Projector Manager for OS X?

A: No. Projector Manager is not compatible with OS X, and there are no plans to update it. The projector can still be used successfully with OS X without Projector Manager installed.

Q: The projector will not allow me to increase my resolution higher than 800x600 or 1024x768.

1. Go to Apple Menu > System Preferences > Displays. 2. Clear the Show Modes Recommended by Display checkbox. 3. Once you clear the checkbox, you can change the resolution. (The actual screen may vary, depending on which operating system and computer model you have.)

NOTE: We recommend that you keep the resolution set at the native resolution of the projector. and the refresh rate set between 60-85Hz. Most computers will default to the native resolution of the projector.

Q: How do I need to connect my eMac to an InFocus projector?

You need the Apple VGA Adapter. One end of the adapter plugs into your computer, and the other end plugs into the VGA cable supplied with the projector.

/upload/support/vga_macadpt.jpg

VGA Adapter (Apple Part# M8639G/A)

After connecting the VGA adapter to the InFocus VGA cable, turn on the projector first and then the computer. The computer should automatically detect the projector and display your computer image.
If the image does appear, or if you already have the laptop turned on, unplug the VGA adapter from the laptop and then plug it back in. The image should appear in a few seconds. You can also go to Apple Menu > System Preferences > Display, and then select Detect Display. Note: The Apple VGA adapter should be included with your computer's accessory kit, but can also be purchased through your local authorized Apple reseller.

Q: The cable that came with the projector does not fit in any of the ports on my computer.

A: Connectivity varies, depending on which model you have. All InFocus projectors come with a VGA cable that will allow you to connect to a female 15-pin VGA port. If your computer model does not have this port, it may require a special adapter. Click on the model that you have for more information about cables and connections: iBook, PowerBook G4, iMac, eMac or Power Mac/Mac mini.

Q: What do I need to connect my PowerBook G4 to a projector?

Connect the computer to the InFocus projector with the appropriate cabling (See chart below).
Turn on the projector first and then the computer.
The computer should automatically detect the projector and display your computer image.
If the image does not come up, or you already have the laptop turned on, unplug the VGA adapter from the laptop and then plug it back in. The image should appear within a few seconds on the projector. You can also go to Apple Menu > System Preferences > Display, and then select Detect Display. There are a number of variations of the PowerBook. Refer to the table below to find out which cable you need:

Model	Monitor Out on Computer	VGA Adapter Required *	Optional Digital Cable **
12" Powerbook G4(867Mhz)	Mini-VGA	Mini-VGA to VGA Adapter(Apple Part#M8639G/A)	None required
12" PowerBook G4(1.0-1.5Ghz)	Mini-DVI	Mini-DVI to VGA(Apple Part#M9320G/A)	ApplePart# M9321G/A (Mini-DVI to DVI)
15" PowerBook G4 (400-667Mhz)	Analog VGA	None required	None required
15" PowerBook G4 (667-1.67Ghz)	Analog/Digital DVI-I	DVI-I to VGA(Apple Part# M8754G/A )	InFocusPart# SP-DVI-D(M1 to DVI-D)
17" PowerBook G4	Analog/Digital DVI-I	DVI-I to VGA(Apple Part# M8754G/A )	InFocusPart# SP-DVI-D(M1 to DVI-D)

* The required adaptor should be included with your computer's accessory kit, but can also be purchased through your local authorized Apple reseller.

** For computers with the DVI-I port, you get the best image quality by using the Apple or InFocus DVI cable. If you use the optional digital cable, you do not need to use the VGA adapter. All projectors may not support digital. Check your projector documentation for support. The InFocus cable can be purchased through the InFocus Accessories Store (US and Canada) or your InFocus reseller. The Apple cables can be purchased through your local authorized Apple reseller.

Q: The projector does not display the computer image.

A: 1. Make sure your cables are securely seated on the projector and computer.2. Turn on the projector first, then the computer.3. If no image is detected, make sure the resolution and refresh rate are configured according to the native resolution of the projector. Most InFocus projectors are either 800 x 600 (SVGA) or 1024 x 768 (XGA) 4. To confirm or set the resolution, go to to Apple Menu > System Preferences > Displays. In the Display dialog box, select the appropriate resolution. NOTE Don't know what resolution your projector is? Go to the main projector page for your model, and click Specifications.(The actual screen may vary, depending on which operating system and computer model you have.)5. On some Mac models, you may see an Arrange tab that will allow you to activate the external monitor port by clicking on Mirror Displays or dragging the monitors over each other. Typically, everything should come up immediately when you turn the computer on.(The actual screen may vary, depending on which operating system and computer model you have.)

Q: Signal out of range or "Setting up image" message periodically appears.

A: 1. Reseat all your cables on the projector and computer.2. If you are using a laptop, always use AC power instead of the battery.3. Make sure the resolution is configured according to the native resolution of the projector. Refresh rate should be set between 60 Hz to 85 Hz. Go to Apple Menu > System Preferences > Displays to change the resolution and refresh rate. (The actual screen may vary, depending on which operating system and computer model you have.)NOTE Some computers have locked refresh rates based on the resolution that is being displayed. Check with Apple Technical Support, if you are unable to change your refresh rate. If the refresh rate is beyond 85Hz, it may result in an unstable or unclear image.

Q: What do I need to connect my iBook to a projector?

You need the Apple VGA Adapter. One end of the adapter plugs into your computer, and the other end plugs into the VGA cable supplied with the projector.

/upload/support/vga_macadpt.jpg

Mini-VGA to VGA Adapter (Apple Part#M8639G/A).

After connecting the VGA adapter and the InFocus VGA cable, turn on the projector first and then the computer. The computer should automatically detect the projector and display your computer image.
If the image does not come up, or you already have the laptop turned on, unplug the VGA adapter from the laptop and then plug it back in. The image should appear in a few seconds. You can also go to Apple Menu > System Preferences > Display, and then select Detect Display. Note: The Apple VGA adapter should be included with your computer's accessory kit. It can also be purchased through your local authorized Apple reseller.