Support

IN38

IN38


Welcome to the Support page for your InFocus projector. In this section you will find valuable resources that will help you make the most of your projection experience. Click on the tabs above to access How To Guides, Frequently Asked Questions (FAQs), relevant support Documents, related Accessories and product Specifications.

IN38 Standard Warranties

Projector Warranty: 2 years
Accessory Warranty: 90 days
Lamp Warranty: 6 months
Protect your Purchase with an Extended Warranty

Firmware

Version 1.4 / 6.4 for IN38

  • See full release notes

View all release notes

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Current Version:

Firmware Version 1.4 / 6.4

  • See full release notes

Download

CAUTION: For a successful upgrade, follow the instructions carefully. Avoid interrupting the firmware upgrade once you've started it from your PC. Disrupting the upgrade process by removing cables or disconnecting the power before the upgrade completes can damage the projector. Projector damage caused by disrupted, incomplete or aborted upgrades is not covered by warranty. All shipping and repair expenses for projector service stemming from incomplete firmware upgrades are at customer expense.

Firmware Revision History

Firmware Revision History:
Version Notes/Enhancements
v1.4 / v6.4
  • Enhanced color in presentation preset mode.
  • Added "beige wall", "whiteboard", & "bright" presets
v1.2 / v6.2
  • Manufacturing changes
v1.1
  • Initial release

Cables & Adapters

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SP-CPNT-10M-R list

Component Video Cable (33ft/10m)
(Part number: SP-CPNT-10M-R)

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SP-SVIDEO-10M list

High Performance S-video Cable (33ft/10m)
(Part number: SP-SVIDEO-10M)

Connects S-Video input on your Infocus projector to an S-Video Source (33ft/10m)

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SP-CPSTVID-5M list

High-Performance Composite Video Cable, (16ft/5m)
(Part number: SP-CPSTVID-5M)

Used for connecting RCA composite video signal from a VCR, DVD player, or other source device to your InFocus projector.

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SP-M1-10M-R list

M1 to DVI Cable, (33ft/10m) RoHS compliant
(Part number: SP-M1-10M-R)

Connects the M1 port on your InFocus digital display to a DVI source (RoHS Compliant)

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SP-DVI-D-R list

M1 to DVI-D/USB cable
(Part number: SP-DVI-D-R)

Connects the M1 port on your InFocus digital display to a DVI source. USB cable included for mouse control on the remote and firmware upgrades. 6.6ft/2m

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SP-USB-11M list

USB A/B Cable (36ft/11m)
(Part number: SP-USB-11M)

Allows you to connect a computer to the USB port on your compatible InFocus projector.

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Cases

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CA-CASE-02 list

Softcase for Meeting Room Projectors
(Part number: CA-CASE-02)

Designed to fit projectors measuring up to 12” x 10” x 4”.

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CA-BRIEFCASE-UNIV list

Universal Briefcase
(Part number: CA-BRIEFCASE-UNIV)

Designed to fit projectors measuring up to 12” x 10” x 4” and laptops with screens measuring up to 17.5" diagonal.

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CA-ROLLERCASE-UNIV list

Universal Rollercase
(Part number: CA-ROLLERCASE-UNIV)

Designed to fit projectors measuring up to 12” x 10” x 4” and laptops with screens measuring up to 16.5" diagonal.

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Lamps

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SP-LAMP-034 list

Lamp for the IN38 and C350
(Part number: SP-LAMP-034)

InFocus Certified lamp for the IN38 and C350. 2000 hour rated lamp life.

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Mounts & Stands

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SP-LTMT-PLTB list

False Ceiling Plate for use with Universal Ceiling Mount
(Part number: SP-LTMT-PLTB)

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SEC-LOCK-01 list

PC Guardian Classic Projector Lock
(Part number: SEC-LOCK-01)

The ideal locking companion for InFocus digital displays and designed for security and ease of use, the SEC-LOCK-01 features a push button locking head that secures equipment without a key by simply pushing the lock into place.

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SP-CEIL-UNIV list

Universal Ceiling Mount
(Part number: SP-CEIL-UNIV)

Mount your projector to the ceiling with this versatile ceiling mount.

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SP-EXTARM-02 list

Universal Ceiling Mount Extension Arm: 12-18"
(Part number: SP-EXTARM-02)

Extends the projector mount 12-18" below the ceiling fixture.

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SP-EXTARM-03 list

Universal Ceiling Mount Extension Arm: 18-24"
(Part number: SP-EXTARM-03)

Extends the projector mount 18-24" below the ceiling fixture.

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SP-EXTARM-04 list

Universal Ceiling Mount Extension Arm: 24-36"
(Part number: SP-EXTARM-04)

Extends the projector mount 24-36" below the ceiling fixture.

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SP-EXTARM-01 list

Universal Ceiling Mount Extension Arm: 6-9"
(Part number: SP-EXTARM-01)

Extends the projector mount 6-9" below the ceiling fixture.

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Remotes

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HW-COMMANDER list

Commander Remote
(Part number: HW-COMMANDER)

Full-featured universal remote for control over your projector and presentation.

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HW-PRESENTER-RF-R list

Presenter RF Remote with USB Receiver
(Part number: HW-PRESENTER-RF-R)

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Screens

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SC-PD-100 list

Manual Pull Down Screen: 100in. Diagonal, 4:3 ratio, White
(Part number: SC-PD-100)

Presenting Vivid Images All Day Long

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SC-PD-120 list

Manual Pull Down Screen: 120in. Diagonal, 4:3 ratio, White
(Part number: SC-PD-120)

Captivate Your Audience

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SC-PD-80 list

Manual Pull Down Screen: 80in. Diagonal, 4:3 ratio, White
(Part number: SC-PD-80)

Unveil Something Powerful

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SC-PU-50 list

Manual Pull Up Screen: 50in. Diagonal, 4:3 ratio, White
(Part number: SC-PU-50)

Compact, Lightweight and Ultra-Portable

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SC-PU-60 list

Manual Pull Up Screen: 60in. Diagonal, 4:3 ratio, White
(Part number: SC-PU-60)

Take the Show On the Road

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SC-WALLBRACK-02 list

Wall Mount Extension Brackets, White, 10 or 14" / 25 or 36cm
(Part number: SC-WALLBRACK-02)

Suspend your screen 10" to 14" from the wall

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SC-WALLBRACK-01 list

Wall Mount Extension Brackets, White, 6"/15cm
(Part number: SC-WALLBRACK-01)

Suspend your screen 6"/15cm from the wall

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Warranties

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ELW1 list

1 year Extended Lamp Warranty
(Part number: ELW1)

Project worry-free. Extend your lamp's warranty to 1 year with no limits on lamp usage!

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Display

Native Aspect Ratio: 4x3
Supported Aspect Ratio: 16:9, 4:3, 5:4
Brightness: (max ANSI lumens) Whisper: 2800 max ANSI lumens
High Bright: 3500 max ANSI lumens max ANSI lumens
Contrast Ratio: 2000 : 1 Full On/Full Off
Display Technology: DLP by Texas Instruments: 0.7" XGA DDR DMD
Data Compatibility: VGA (640x480), SVGA (800x600), XGA (1024x768), SXGA (1280x1024)
Video Compatibility: Full NTSC, PAL, SECAM, 480i, 576i, 480p, 576p, 720p, 1080i
Color Wheel (DLP Only): 4-segment, 2-speed
Native Resolution: XGA
Projector Placement: Ceiling Projection, Front Projection, Rear Projection
SMPTE Brightness: Not Available
Lamp Wattage: Whisper: 250 Watts
High Bright: 300 Watts
Lamp Life: Whisper: Not Available
High Bright: 2000 Hours
Minimum Image Size: 2.5 ft (0.76 m)
Maximum Image Size: 25 ft (7.62 m)
Standard Lens Zoom: 1.2 : 1
Standard Lens Throw Ratio: 1.6 - 2.0 (Distance/Width)
Standard Lens Image Offset Ratio: 126%
Standard Lens Projection Distance: 3.93 - 33 ft (1.2 - 10.06 m)
Digital Keystone Correction (Vertical): +15°/-15°
Digital Keystone Correction (Horizontal): Not Available
Lens Shift: Not Available

Inputs and Outputs

DVI: Number of Inputs: 1
Requires M1 to DVI cable (SP-DVI-D-R)
M1: Number of Inputs: 1
Supports analog and digital.
HDMI: Not Available
BNC: Not Available
Component (RCA): Number of Inputs: 3
One component RCA input, two additional with optional M1 and VGA adapters.
VESA (HD15): Number of Inputs: 1
15-pin analog
S-Video: Number of Inputs: 1
4-pin mini-DIN
Composite (RCA): Number of Inputs: 1
Standard Definition TV: Composite RCA, S-Video
Enhanced Definition TV: VGA, M1-DA, Component RCA
High Definition TV: VGA, M1-DA, Component RCA
Computer: VGA, M1-DA
HDCP Support: Yes
Stereo RCA Jacks Inputs: No
Stereo 3.5 mm Mini-jack Inputs: Yes
12v trigger for motorized screens (3.5 mm mini-jack): No
Projector Control: Projector Keypad, Remote, RS-232
Speakers: 2 watt Mono Speaker
Monitor Output: Yes
Audio Output: 3.5mm mini-jack input and loop-through output for computer and video

Compatibility

Data Compatibility: VGA (640x480), SVGA (800x600), XGA (1024x768), SXGA (1280x1024)
H-Sync Range: 31 - 79kHz
V-Sync Range: 50 - 85Hz
Video Compatibility: Full NTSC, PAL, SECAM, 480i, 576i, 480p, 576p, 720p, 1080i

General

Audible Noise: 34 dB
Actual Dimensions: Height: 4 in (10.16 cm)
Length: 9 in (22.86 cm)
Width: 12.1 in (30.73 cm)
Actual Weight: 7 lbs (3.18 kg)
Shipping Dimensions: Height: 13 in (33.02 cm)
Length: 16.5 in (41.91 cm)
Width: 9.5 in (24.13 cm)
Shipping Weight: 12 lbs (5.44 kg)
Projector Warranty: 2 years
Lamp Warranty: 6 months
Accessories Warranty: 90 days
Operating temperature:
(at sea level)
32 - 104° F (0 - 40° C)
Maximum Altitude Supported: 10000 ft (3048 m)
Typical Power Consumption: 330 Watts
Maximum Power Consumption: 380 Watts
Power Supply: 100 - 240 Volts at 50 - 60 Hz
Menu Languages: English, German, French, Italian, Spanish, Portuguese, Japanese, Traditional Chinese, Simplified Chinese, Russian, Korean
Approvals: UL and c-UL (US/Canada), FCC-A (US/Canada), CE (CE member countries), TUV GS/CB (Germany)