Support

LP500

LP500

Welcome to the Support page for your InFocus projector. In this section you will find valuable resources that will help you make the most of your projection experience. Click on the tabs above to access How To Guides, Frequently Asked Questions (FAQs), relevant support Documents, related Accessories and product Specifications.

Need a new lamp? InFocus has changed the lamp design to offer enchanced performance. To make sure your projector is compatible with the new lamp, go to the Serial Number Validation page.

LP500 Standard Warranties

Projector Warranty: 2 years
Accessory Warranty: 90 days
Lamp Warranty: 90 days
Protect your Purchase with an Extended Warranty

Firmware

Version 2.5, 2.6, 3.5 & 3.6 for LP500 See full release notes

View all release notes

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Current Version:

Firmware Version 2.5, 2.6, 3.5 & 3.6

See full release notes

Download

CAUTION: For a successful upgrade, follow the instructions carefully. Avoid interrupting the firmware upgrade once you've started it from your PC. Disrupting the upgrade process by removing cables or disconnecting the power before the upgrade completes can damage the projector. Projector damage caused by disrupted, incomplete or aborted upgrades is not covered by warranty. All shipping and repair expenses for projector service stemming from incomplete firmware upgrades are at customer expense.

Firmware Revision History

Downloading the proper firmware version

There are four firmware versions for the LP500.  The version you should select depends on the projector's serial number, and the AC electrical system where the projector is used. The serial number is located on the certification label attached to the bottom case. Need help finding your serial number?

The serial number displays the projector's 'build style'. Each build style requires its own firmware version and each firmware version works only with its associated build style.

If the leading digit of the last five numbers is a 0, download firmware build style N below.
If the leading digit of the last five numbers is a 9, download firmware build style P below.

Once you have determined whether your projector requires the N or P style of firmware, you must then select which the version that matches your region's AC power specifications.  If you are unsure about your region's AC power specifications, please see "Electricity Around the World" at Kropla.com: Help For Travelers!

Downloads:

LP500 "N" v2.6 50Hz
LP500 "N" v2.5 60Hz
LP500 "P" v3.6 50Hz
LP500 "P" v3.5 60Hz

Firmware Revision History:

Version Date Notes/Enhancements
v3.5 N/A
  • Implemented the audio "burp" fix that was lost in the previous version
  • On power-up, the firmware does not acknowledge the 'lamp lit' signal for 5 seconds. This prevents false "lamp went out" conditions that occurred with some power supplies.
v2.4/v3.4 N/A
  • Solves issue that occasionally caused lamp not to light
  • Fan speed adjustment to improve internal projector temperature
v2.3/v3.2 N/A
  • Enhanced laptop connectivity
  • Improved internal temperature
  • Improved lamp life
v2.2/v3.1 N/A
  • Extends compatibility to include broader range of input signal sources.
  • Hides display messages that continued to display despite the & quot;display message& quot; option being disabled in the advanced onscreen menu. Exceptions are power down and change lamp messages which appear regardless of the setting.
v2.1/v3.0 N/A
  • Faster menu response
  • Faster keypad response
v302044191614 N/A
  • Mode table adjustments for certain laptop compatibility issues
  • Eliminated audio "burp" after power-up tone
  • Fixed bug in boot code to consistently recognize the correct magic key combo on keypad for FlashUSB connection (i.e., holding down source & standby simultaneously)
v301844191614 N/A
  • Initial release
There are no recommended accessories associated with this projector.

Display
Native Aspect Ratio: 4x3
Supported Aspect Ratio: 4:3, 16:9
Brightness: (max ANSI lumens) High Bright: 2000 Lumens
Eco Mode: 1400 Lumens
Contrast Ratio: 400 : 1 Full On/Full Off
Display Technology: DLP by Texas Instruments
Data Compatibility: VGA (640x480), SVGA (800x600), XGA (1024x768)
Video Compatibility: Full NTSC, PAL, SECAM, 720p, 1080i
Color Wheel (DLP Only):
Native Resolution: SVGA
Projector Placement: Ceiling Projection, Front Projection, Rear Projection
SMPTE Brightness:
Lamp Wattage: High Bright: 270 Watts
Eco Mode: Not Available
Lamp Life: High Bright: 2000 Hours
Eco Mode: Not Available
Minimum Image Size: 3 ft (0.91 m)
Maximum Image Size: 21.6 ft (6.58 m)
Standard Lens Zoom: : 1
Standard Lens Throw Ratio: 1.5 - 2.2 (Distance/Width)
Standard Lens Image Offset Ratio:
Standard Lens Projection Distance: 5 - 45.5 ft (1.52 - 13.87 m)
Digital Keystone Correction (Vertical): 20
Digital Keystone Correction (Horizontal):
Lens Shift: Not Available

Inputs and Outputs
DVI: Not Available
M1: Number of Inputs: 1
M1-DA
HDMI: Not Available
BNC: Not Available
Component (RCA): Not Available
VESA (HD15): Not Available
S-Video: Number of Inputs: 1
Composite (RCA): Number of Inputs: 1
Standard Definition TV: S-Video, Composite RCA
Enhanced Definition TV:
High Definition TV: M1-DA
Computer: M1-DA
HDCP Support: No
Stereo RCA Jacks Inputs: No
Stereo 3.5 mm Mini-jack Inputs: No
12v trigger for motorized screens (3.5 mm mini-jack): No
Projector Control: Projector Keypad, Remote, RS-232
Speakers: 3-watt stereo speaker
Monitor Output: No
Audio Output: Two 3.5mm (R/L) stereo inputs

Compatibility
Data Compatibility: VGA (640x480), SVGA (800x600), XGA (1024x768)
H-Sync Range: 25 - 91kHz
V-Sync Range: 50 - 85Hz
Video Compatibility: Full NTSC, PAL, SECAM, 720p, 1080i

General
Audible Noise: 39 dB
Actual Dimensions: Height: 3.34 in (8.48 cm)
Length: 12 in (30.48 cm)
Width: 10.5 in (26.67 cm)
Actual Weight: 5.7 lbs (2.59 kg)
Shipping Dimensions: Height: 11 in (27.94 cm)
Length: 17 in (43.18 cm)
Width: 16 in (40.64 cm)
Shipping Weight: 14 lbs (6.35 kg)
Projector Warranty: 2 years
Lamp Warranty: 90 days
Accessories Warranty: 90 days
Operating temperature:
(at sea level)		 50 - 104° F (10 - 40° C)
Maximum Altitude Supported: Not Available
Typical Power Consumption: 350 Watts
Maximum Power Consumption: Not Available
Power Supply: 100 - 240 Volts at 50 - 60 Hz
Menu Languages: English, Spanish, French, German, Japanese, Simplified Chinese, Korean, Portuguese
Approvals: