Please select a category for troubleshooting and frequently asked questions:
Image
The computer image is not displayed on the projector.
Connect all cables tightly. Turn on the projector first, then the computer. If you're using a laptop and the computer image still does not display on the projector, you may need to activate the computer's external video port with special keystrokes. Press and hold the FN key on the laptop and then simultaneously press the appropriate function key (F1, F2, F3, etc.) that's marked LCD/CRT or marked with a picture of a monitor. Refer to the laptop activation chart or your laptop documentation for further video port activation instructions.
The DVD/VCR image is not displayed.
Make sure the video cable is connected to the yellow video jack on the VCR/DVD. Press the Source button on the projector keypad to switch to video mode.
The top or the bottom of the image is wider than the other ("Keystoning" problem).
You can correct for "Keystoning" by making sure the projector is placed perpendicular to the viewing screen. Raise or lower the elevator foot on the front of the projector to obtain a rectangular shaped image. It may be necessary to place the unit on a higher or lower surface to correct the image. The projector also has a built in digital keystone correction system. This allows the image to be squared digitally. To access this feature (available for both computer and video sources), press the menu button and select the "Display" submenu.
The image on the desktop monitor or projection screen flickers.
Make sure that the refresh rate on your computer is set for either 60 Hz or Adapter Default. If you're using a laptop, always use AC power, not the battery.
The projected image reverts to the InFocus logo or to a blank screen during periods of computer inactivity.
This may be caused by a power saving utility on the computer that disables the video output signal after a specified period of inactivity. Disable all power saving utility programs and screen savers on the computer to prevent signal interruption. Refer to the computer documentation to disable power saving utilities.
The image is cut in half or is "cropped" on one side.
The LP630 runs in XGA resolution (1,024 X 768 imagesels). Some laptops and many desktop computers run at a higher resolution than this, which can cause display problems. Make sure your computer is set to 1,024 x 768 resolution. If you're using a laptop, disable the internal display so the image appears on the projection screen only. Refer to the laptop activation chart or your laptop documentation for further video port activation instructions.
The image is tinted or color distorted.
Press the Menu button. Navigate to the "Advanced" menu, and select "Reset". If the color problem persists, check the cables for bent or broken pins. If any pins are damaged, the cable will need to be replaced with an InFocus approved cable. Please contact InFocus for part information.
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