Please select a category for troubleshooting and frequently asked questions:
Lamp
There is power to the unit and the fans are running, but no light is projected.
First make sure the lens cap is off. The lamp may need to be replaced if it has reached the end of its life. If the unit is fairly new or lamp has been recently replaced, please contact Customer Support.
What is the expected life of the lamp?
The LP630 lamp life is approximately 2,000 hours.
What is the lamp warranty?
Lamp modules are under warranty for defects for 90 days from the date of purchase of the projector or replacement lamp. Proof of purchase may be required.
How to determine lamp hours used.
Press the Menu button on the projector keypad. Go to Status and you will see lamp hours used.
Where can I purchase a new lamp?
Order a new lamp from our Accessories Store.
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